Use order-linked delivery files

Share working files, exports, and credentials through order context only. This preserves a complete audit trail for support and dispute handling.

Security controls

Do not request sensitive personal data unless strictly required for project execution. Rotate temporary credentials after handoff.

Malware and unsafe attachments

If a file appears suspicious, stop execution and report the conversation immediately. Trust and Safety can quarantine account activity while investigating.

Checklist

• Use temporary credentials and revoke after delivery.
• Keep all final files attached in order delivery notes.
• Report suspicious file requests before opening unknown assets.